BIGA Resources

The following are FREE to download for general use / adapt for your purposes.

Interested in more stuff like this? Please Join Us as a member. Click here.

This is all about sharing and helping each other out within the professional pet groomer community. This is the spirit of BIGA - we are 'BIGA Together'. Collectively, we can make a difference to the lives of all our pets.

If you have a great 'resource' that you'd like to share with members, please let us know on hello@mybiga.org.

Members: please click here for more downloadable resources (login required).



MyBIGA Business Helper

Do you know how sometimes it's just handy to have a piece of paper with all the essential information on it that you can just refer to easily?

One of our members has created the attached document that she uses in her salon - some of it's sensitive information (don't worry - this is a blank template) so it's up to you how you would like to use in your own business.

Take a look - you might find it v useful. Plus, if you've got feedback, please share. We might have missed something! Just click on the pdf icon to download.





BIGA GUIDANCE Matted coat and customer communication

One of our members is happy to share this document that is used internally at the member's own salon. Staff are urged to read, understand and follow this policy when it comes to badly matted dogs and customer communication. It helps to firm up the groomer's position and policy on badly matted coats and gives the groomer the language to help the customer understand. When pet groomers everywhere are on the same page with respect to the treatment of matted coats, it raises awareness and improves responsible pet ownership.

Click on the pdf logo to download.

***BIGA MEMBERS: If you would like to download the Customer Consent Form, please click here (login required).




BIGA GUIDANCE Pre-Grooming Consultation

FREE to download. Customer-friendly.

Just click on the icon to download your copy of BIGA's guidance on the Pre-Grooming Consultation. Print this off and use in your business, share with customers as you like :-)

To download, please click on the pdf logo.





BIGA GUIDANCE During Grooming

FREE to download. Customer-friendly.

Just click on the icon to download your copy of BIGA's guidance on 'During Groooming'. Customer-friendly advice about the grooming process. Print this off and use in your business, share with customers as you like

To download, please click on the pdf logo



 

BIGA GUIDANCE After Grooming

FREE to download. Customer-friendly.

Just click on the icon to download your copy of BIGA's guidance on 'After Groooming'. Customer-friendly advice about the grooming process. Print this off and use in your business, share with customers as you like

To download, please click on the pdf logo


     


BIGA Customer Registration Form

FREE to download for members. Login required. 

Just click on the icon to download your copy this resource created by a member of BIGA and shared with other BIGA members.

To download, click on the pdf icon or click here.


       

       


BIGA Customer Consent Form - Matted Coat

FREE to download for members. Login required. 

Just click on the icon to download your copy this resource created by a member of BIGA and shared with other BIGA members.

To download, click on the pdf icon or click here.







www.mypetgroomer.co.uk is the website for pet owners who take an active interest in their pet's regular grooming.

It features image boards of different breeds and styles that will be helpful to managing your customer's expectations during the Pre-Grooming Consultation.

Also includes Pet Owner Advice to encourage regular grooming.

And includes the Find A Groomer directory, searchable by postcode.


The British Isles Grooming Association (BIGA)

A Not-for-Profit Trade Association and Community Support Network

 Registered at St. George‚Äôs House, 14 George Street, Huntingdon, Cambs. PE29 3GH. Reg. No. 10085801

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