We are the current volunteer directors
To get BIGA up and running, a small team was assembled, somebody put on the kettle and biscuits were served. We gathered round a kitchen table (might have been a pub table, not sure), and the conversation started.
Each of us agreed, from the outset, that BIGA would be an association FOR groomers, BY groomers (and related pet care professionals and friends, of course). That the best part of BIGA would be its members, and that its members would give shape to what BIGA is, inclusive and not exclusive.
Bear in mind that BIGA is really about YOU, it's about everyone in the industry. It's also really important to remember that BIGA is totally not-for-profit. We are volunteers. There is no commercial agenda behind BIGA. There is no secret corporate backer bank-rolling BIGA. Nobody is getting paid or making a quick buck, BIGA is your association, your voice, the groomers voice.
So, at present, here we are:
Paula Bryan - BIGA Director
Paula Bryan is the New driving force behind the British Isles Grooming Association (BIGA) and a passionate advocate for raising standards within the dog grooming industry. With over 35 years of experience in the pet care sector, Paula has worked across grooming, retail, education, and brand development—giving her a unique, 360-degree understanding of what groomers need to succeed.
As a qualified professional and experienced businesswoman, Paula has dedicated her career to supporting groomers with practical solutions, expert guidance, and industry recognition. She is known for her hands-on, real-world approach, and for championing safe handling, career progression, and business support for both new and experienced groomers.
Her leadership is shaping BIGA into a credible, inclusive association that prioritises education, accreditation, and professional development—while also building stronger relationships between groomers, vets, and pet owners.
Heidi Anderton - BIGA Founder Director
Heidi Anderton has now retired from her active role within BIGA, leaving behind a legacy of passion, professionalism, and dedication to the grooming industry.
Founder of Absolutely Animals and the London School of Pet Grooming, Heidi has spent decades delivering City & Guilds Qualifications at Levels 2, 3, and 4, helping to shape the careers of countless groomers across the UK.
Since starting her grooming journey in 1986, Heidi has become an International Certified Master Groomer (ICMG), a qualified tutor, assessor, and Internal Quality Assurer, and was a proud member of Groom Team England in 2010/11.
Now honoured as a BIGA Honorary Member, Heidi’s contribution continues to inspire the next generation of groomers.
"I hope we can take BIGA on to be the voice of the industry and a central place of information for new groomers coming into the industry." – Heidi Anderton
Thank you, Heidi, for your incredible service to the grooming community. 🐾✨